Privacy Policy

1. Introduction

EmployeeAssist.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HR software platform and related services.

2. Information We Collect

Information You Provide

• Account information (name, email, company name, job title)
• Billing information (processed securely via Stripe)
• HR documents and policies you upload
• Employee data you input into the system
• Communications with our support team

Information Collected Automatically

• Usage data (features accessed, actions taken)
• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

4. AI and Data Processing

Our platform uses artificial intelligence to provide features such as:

• AI-powered HR prompts and document generation
• Employee chatbot responses
• Compliance analysis and gap detection

Your data is processed securely and is not used to train our AI models. We use industry-leading AI providers (such as OpenAI and Anthropic) with enterprise data protection agreements in place.

5. Data Sharing

We may share your information with:

• Service providers: Third parties that perform services on our behalf (hosting, payment processing, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure cloud infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at: